Senior Vietnamese Linguist at Welocalize

As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Role Overview The Senior Vietnamese Linguist ensures high-quality Vietnamese-language deliverables by managing translation and copy-editing tasks, coordinating with freelancers and agencies, and maintaining key language resources. They handle terminology and style queries, collaborate with clients and internal teams to improve workflows, and support overall quality efforts through editing and error arbitration. The ideal candidate should be available to work within PST business hours (9:00–17:00) to align with client delivery times. Main Responsibilities - Performing copy-editing tasks on assigned projects or accounts - Performing on-demand translation tasks - Performing lead linguist role on assigned accounts - Taking ownership of deliveries that were translated internally or by external partners for one or more accounts into their target language - Preparing, managing, and maintaining language materials—such as glossaries, style guides, and work instructions—to ensure they remain high-quality, accurate, and up to date for each account or project - Managing project-related queries - Ensuring good interaction among team members and resolving questions on terminology and language matters - Coordinating with freelancers, agencies and internal linguists on assigned projects or accounts - Testing and qualifying new freelancers and vendors as required - Developing and training internal linguists, as well as new and existing freelancers, in alignment with account requirements and Welocalize’s standards - Interacting with clients on linguistic matters as required - Participating in the development of new and improved working processes. Propose process improvements. - Meeting or exceeding key performance metrics related to productivity, on-time delivery, and quality - Achieving the goals set by the Team Manager Requirements - Education Level: University degree in Translation, Applied Languages, Linguistics, or a related field, or an equivalent combination of education and experience (university degree in another discipline combined with at least two years of full-time professional translation experience, or a minimum of five years of full-time professional experience in translation) - Native-level proficiency in Vietnamese - Fluent in English, both written and spoken - 8+ years of relevant experience in translation, localization, editing, or content writing - 5+ years of experience in linguistic review and copy-editing - Thorough understanding of the localization process - Excellent knowledge of terminology used across various subject matters (Marketing, Legal, UI & Customer Service preferred) - Experience serving as a subject-matter expert for assigned content specialties, service lines, and processes - Excellent user experience with standard CAT tools (e.g., XTM, SDL Trados Studio) and with issue-tracking and query-management tools (e.g., JIRA) - Excellent user experience of standard software, such as Windows and Office applications - Ability to learn new localization tools and applications quickly - Ability to give clear, concise and constructive feedback - Ability to coordinate internal and external translators - Excellent interpersonal, written and verbal communication skills - Ability and willingness to train/teach others and pass on knowledge - Ability to work with tight deadlines - Excellent problem solving skills - Ability to effectively present information and respond to questions from groups of managers, clients, linguists - Ability, willingness and experience in communicating with customers at various levels - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to work in a virtual team