Staff Software Engineer, Dev Tooling at Outreach

About the Team  The DevTooling team is an internal-facing platform team dedicated to enabling the entire engineering organization to do better, faster, and safer software engineering, through the development of tooling, services, processes, documentation, or whatever else is helpful. This wide and intentionally vague charter encompasses a slew of evolving topics. We try to proactively get ahead and build the tooling, systems and training needed for all our engineering teams to be successful.  Primary areas of coverage:  ▪Development environment tooling  ▪Service development framework and libraries for CI/CD (continuous integration/continuous deployment)  ▪Dev machine setup/configuration/automation  ▪Defining and tracking operational excellence standards  ▪GraphQL and Federated architecture knowledge is beneficial  The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.  The Role  We are looking for a highly skilled and experienced Software Engineer to contribute as part of this backend team, help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams. With the wide charter, you may find yourself spending a morning building a logging library, and the afternoon helping a team design an efficient way to run integration tests in a production-like environment. We spend our time alternating between helping our engineering customers with immediate issues and developing features with long-term impact - a great environment if you like quick wins mixed in with larger investments. The wide charter also means there are myriad opportunities to expand your knowledge and skills, both on the technical front and in product design.  If wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!  Your Daily Adventures Will Include • Directly contributing to the vision, strategy and roadmap for the DevTooling • Driving excellence by providing quality code, performance, maintainability • Identifying common themes in upcoming projects and building common frameworks to help teams build them faster • Working with engineering teams to find out where we need to invest in more tooling • Triaging feedback and bugs from users • Engaging with the open-source community • Building reliable core service libraries so feature teams can focus on business logic Our Vision Of You • Experience working on CI/CD systems • Experience maintaining shared libraries, especially open-source libraries • Experience with container-based workflows and services, preferably in Kubernetes • Experience building production monitoring to track service and website health • Working knowledge of GOlang or interest in ramping up quickly • Not afraid of using bash scripting extensively • Some level of familiarity with Typescript, Python, and Ruby (used elsewhere in the company) • You embody our core values: we are trusted advisors, we win as one team and we take ownership