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Mid LevelFull-timePythonGoAPIAIGit
About the Role
We are seeking a motivated and dynamic Exchange Support team member to safeguard the operation and administration of the Exchange and Clearing Organization. This role involves supporting trading exchange systems, automating processes, and contributing to continuous improvement in a niche and elite environment.
Key Responsibilities
- →Provide expert-level remote management, administration, and support for Production and Demo trading exchanges, including updating symbols, creating contracts, and performing end-of-day processing.
- →Contribute to the development, refinement, enhancement, and continuous process improvement of services.
- →Assist in investigating, implementing, and operating third-party tools to automate and streamline service delivery.
- →Support quality assurance testing to ensure service reliability and accuracy.
- →Handle a wide variety of issues, both within and beyond the defined job description.
Requirements
- ✓Ability to perform effectively in a mission-critical operational team environment.
- ✓Proven track record of collaborating with internal departments to deliver exceptional customer service.
- ✓Experience or familiarity with Linux servers is preferred.
- ✓Willingness to provide periodic off-hours coverage.
- ✓Knowledge or experience in cryptocurrency, prediction markets, and options/futures trading markets.
- ✓Strong understanding of sports trading operations, including market types, settlement rules, and common edge cases.
- ✓1–3 years of experience with Python scripting and API management.
- ✓Expertise with cron jobs and scheduled task management in production environments, including monitoring and error handling.
- ✓Experience pulling, processing, and structuring large datasets from APIs, webhooks, and real-time data feeds; familiarity with JSON, XML, and WebSocket streams.
- ✓Track record of improving tools and building internal products that scale with team needs.
- ✓Product ownership mentality with experience gathering requirements, prioritizing features, and delivering operational tools.
- ✓Excellent technical troubleshooting, problem-solving, interpersonal, verbal, and written communication skills.
- ✓Ability to work rotational night shifts with weekend coverage; off-days provided on weekdays.
- ✓Experience with sports data providers is strongly preferred.
- ✓Experience with securities trading software is preferred.
Benefits
- ★Competitive salary.
- ★Attractive annual leave entitlement including birthday and work anniversary.
- ★Work flexibility with flexi-work hours and hybrid or remote setup.
- ★Internal mobility program offering diverse career alternatives.
- ★Work perks including a crypto.com visa card provided upon joining.
